M K Gupta

Jt. Secy. and media Adviser, Dwarka Forum 
Free Lance Journalist

Delhi govt. has introduced time bound services for the and for not giving the service according to the days fixed for the services, applicant will get a compensation of Rs. 10/- per day of delay which can be up to Rs. 5000/-. These service include issue of birth and death certificate, driving licences. List of documents required for availing these services has been displayed in the respective offices. This was informed by Mrs. Sheila Dikshit, Chief Minister. She said that the procedure for taking the same is very simple that the applicant should obtain e-registration number for his application. The status of the application can be tracked on internet. We have resolved 54 lakhs complaints recently.

For the development work, an RWA can get Rs. one lakh per year from the Dy. Commissioner for many work like benches in park, gates in the colony etc. In future, the limit of one lakh can be increased. A fund of Rs. 5-crore is also with the Dy. Commissioner which can be spent by the MLA for small work in the colonies on the suggestions of the residents.

Chief Minister appealed the participants to give suggestions and feed- backs and expected the participants to raise their grievances without any reservation. The officials from the Water and Electric departments are present here to replies to your grievances.

On this occasion, CEO of Delhi Jal Board informed that in the past, there have been some mistakes in the water bills and therefore they have waived surcharge for late payment and has given a rebate of 30% also to about 2,45,000 consumers.

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