Round the table talk with Mr. Mukul Sharma
Q. When Punjab National Bank, Dwarka Branch started?
A.: Our Branch, situated Sect-10 Market opened on 18.06.2004.
Q. What are different scheme for customers?
A.: We have several Deposit schemes for our valuing customers as follows:
PNB MITRA- A no frill zero balance account with overdraft facility.
PNB PRUDENT SWEEP Account with auto sweep to FD & vice versa.
PNB VIDYARTHI For students, zero balance account with overdraft facility.
TOTAL FREEDOM SALARY ACCOUNT zero balance account with overdraft facility PNBSMART ROMAR- Account with auto sweep to FD & vice versa.
PREMIUM CUSTOMER CURRENT ACCOUNT-Host of concessions on maintenance of quarterly average balance of Rs.1 lacs and above Spectrum Fixed Deposit-FD features tailor made for individuals requirements.
PNB TAX SAVER-Tax benefit on Term Deposits.
Q. How many account holders are there, how are you able to handle them?
A.: We have more than 10,000 account holders and we provide them best personalized customer service.
Q. Do you have extra ordinary bank theory for public convenience? Please explain?
A.: Our bank offers more than 4500 offices across the country; Over 4100 CBS Branches in more than 200 centre, Account with auto sweep to FD & vice versa, Instant transfer of funds through RTGS/NEFT; Internet Banking facility; Online payment of utility bills & Govt Dues, Online Railway ticket booking & Air ticket booking etc. Our Branch gives public service from 8.30A.M. to 8.30 P.M.
Q. Any achievement of your Branch?
A.: Our Branch has given more than 100% groth in a financial year.The base of customers have increased manifolds .Our Branch is catering to needs of DWARKITES Specialy.
Q When did you join the Branch?
A.: On 30.08.2006
Q What is the process of Education Loan?
A: Our Bank has two schemes of Education Loan, Namely VIDYALAKSHYA PURTI’AND’PNB SARVOTTAM SHIKSHA’. Students are given loan for undertaking basic education & to pursue higher, professional & technical education in India and Abroad.
Q. Is there any scheme for Senior Citizens?
A.: Our bank offers 0.5% extra interest on term Deposits to Senior Citizens & Offers a unique scheme for loan namely ‘PNB BHAGBAN’, Personal loan scheme for Pensioners etc.
Interview with Mr. Mukul Sharma, Sr. Manager, PNB, Dwarka by S.S.Dogra